Last updated: November 4, 2026

Original artworks

• Shipped within 3–4 business days.
• Original artworks must be purchased separately from statuettes. They require a separate order and will be shipped in a separate package.

Statuettes production time

Every piece is made by hand, so each order takes time to prepare.

• Orders with 1-3 items: 7-10 business days.

• Orders with 4 or more items: 10-15 business days. If your order is large, I'll let you know a more precise estimate.

Delivery times

I ship from Italy.

Delivery times are counted in calendar days from the day your package is sent, so please add the production time above. They are estimates and can vary depending on the carrier.

• Italy: 7-14 days.
• Europe (EU and non-EU): 14-25 days.
• United States and Canada: 25-35 days.
• Everywhere else: 35-45 days.

Before you order:

• Please include your phone number when you order. It helps the carrier deliver on time. I share it only with the carrier, for delivery purposes.

• I don't ship to P.O. Boxes, as this can significantly delay delivery.

Tracking and signature

• Every order includes a tracking number, which I'll send you on the day your package is dispatched. Please check your inbox, including spam and promotions folders.

• Packages are sent with signature required, to make sure they reach you safely.

Packaging

I carefully inspect each item before shipping and pack it securely, so it arrives safely.

Customs and duties

• Customers are responsible for any customs duties or import taxes that may apply in their country.

• I can't be held responsible for delays caused by customs.

• If a package is refused or not collected because of customs charges, please see Returns and refunds

Address and collection

• I ship to the address shown in your order confirmation, so please check it carefully. If you need to change it, contact me before your order has shipped.

• I track all shipments and will email you if your package is ready for collection or a delivery attempt was unsuccessful.

• Please collect your package promptly once it arrives, as carriers only hold parcels for a limited time before returning them.

Lost or damaged packages

• If your package arrives damaged, please contact me within 7 days of delivery. If it has not arrived within 30 days after the estimated delivery time, please get in touch. See Returns and refunds for how I'll help.